Software that is not maintained gets more expensive every month. Dependencies fall out of support, security patches pile up and small bugs become outages. We take on maintenance for systems we built and for systems we did not, starting with an audit so both sides know what we are responsible for. We also manage licensing for the commercial components your software depends on.
Software licensing and maintenance. Version support, security updates and SLA-backed fixes for software already in production.
Who it suits, what you receive, how long it takes and how it is priced, before you commit to anything.
Who it is for
Companies running software whose original developer has moved on, or whose internal team would rather build than patch.
What you receive
Monthly updates, security patching, bug fixes within agreed response times and a written monthly report.
Response times
Agreed per severity in the contract, with critical issues handled first.
How it is priced
A fixed monthly retainer with a set number of improvement hours included.
How the work runs
The same four stages apply to every engagement, so you always know what happens next.
Discover
Workshops on goals, users, risks and constraints.
A written scope and estimate
Design
Architecture decisions and a prototype tested with real users.
Your approval before build
Build
Two-week sprints, each ending in working software.
A demo every sprint
Operate
Deployment, monitoring, support and continuous improvement.
A support agreement with SLAs
One team from first workshop to long-term operation
